On that cold morning in Sydney, the Mushroom Farm’s workers came together in an Appreciative Inquiry Summit to share and collaborate as equal members, where the sum of the whole was bigger than the parts; where rank, job title, sex, age or nationality were irrelevant. Every person that morning was an equal player and every story mattered […]
The story of how casual aged care worker Rosie went from misfit to rebel with a cause
Rosie was an indigenous casual aged care worker at the Plenty Gardens Retirement Village in Adelaide and Rosie was often in trouble. Sometimes she did not always get the basics right; feeding, showering, dressing and administering medications to residents. She was a bit messy and a bit forgetful and seemed to prefer spontaneity to process. […]
The day I stopped looking for the dirt, I found the diamond covered by the dirt
I don’t know why it has taken me so long to share this story because it changed the mindset behind my life’s work. I had left the telco where I had worked in HR. There, I religiously applied Lean to fixing broken processes in every nook and cranny I could find. I looked for the […]