I wish to dedicate this article to Kirsty Hunter Customer Experience Practice Lead at Optus. Thanks, Kirsty, for the inspiring conversations which triggered this article – I appreciate you.
Covid 19 is turning on its head the acceptance that there is only one place to work and that is in the office building. But as many companies are finding, their people don’t necessarily want to automatically return to the office full time. New forms of workplaces such as #hybridworking are emerging.
But it is not just about the place of working now. People want something more from their experience of work. They want to feel a deeper sense of belonging and meaning in their work, intrinsically from the whole of their being. They want to live and work to their single truth.
Issues such as mental health, wellbeing, diversity, inclusion, gender equity are top of mind for people as they contemplate what is really important in their lives and work. Many have escaped from the building long enough to reflect and to ask themselves what is really important to them now. They took time out to reflect and discovered that they are no longer prepared to put with job designs and managers who do not engage their diversity as a unique person.